privacy policy

Privacy Policy for FordLink VTU App

Thank you for choosing FordLink, a virtual top-up (VTU) app provided by Fordlink. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our FordLink VTU App. Please read this Privacy Policy carefully. By using our app, you consent to the practices described in this policy.

Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us when using our FordLink VTU App. This information may include:

Name
Email address
Phone number
Transaction details
Billing and payment information
1.2 Non-Personal Information
We may also collect non-personal information about your device and usage of the FordLink VTU App. This information may include:

Device information (such as device type, operating system, and unique device identifier)
Log information (such as IP address, app crashes, and usage statistics)
Location information (if enabled by you)
How We Use Your Information
2.1 Provide and Improve Services
We may use the information we collect from you to:

Process and complete transactions
Provide customer support and respond to your inquiries
Personalize and improve the FordLink VTU App
Send you technical notices, updates, security alerts, and administrative messages
Conduct research and analysis to improve our services
2.2 Marketing and Promotional Purposes
With your consent, we may send you marketing and promotional communications about our services, special offers, or other information that may be of interest to you. You have the right to opt-out of receiving such communications at any time.

How We Disclose Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processors, data analysis, customer service, and marketing assistance. These service providers are only authorized to use your information as necessary to provide services to us.

3.2 Compliance with Laws
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also enforce our terms and conditions and protect our rights, privacy, safety, or property, or those of others.

Data Security
We have implemented reasonable measures to secure your personal information from unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy
The FordLink VTU App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us to have the information removed.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on the FordLink VTU App. We encourage you to review this Privacy Policy periodically.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at fordlink.ng@gmail.com

By using the FordLink VTU App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our app.

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